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Cloud Hotel award winning New Forest Hotel

The Cloud Hotel

Award winning New Forest Hotel

tel: 01590 622165

The Cloud Hotel is nestled in the heart of the New Forest National Park with direct access to open forest. We offer comfortable rooms, lounges, the Tiller Bar and our restaurant which serves traditional English food. Open to non residents for food, drinks and cream teas.

The Cloud Hotel, Meerut Road, Brockenhurst, Hampshire, SO42 7GY

email:equiries@cloudhotel.co.uk     web:www.cloudhotel.co.uk

Cloud Hotel award winning New Forest Hotel

Delighting Your Customers

Avril Owton MBE

Contact via The Cloud Hotel
01590 622165

"Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book offers invaluable advice on: Understanding your customers; Asking for feedback… and learning from it; Creating a customer service strategy; Hiring the right people; Setting up and implementing complaint processes; Adding a personal touch; Being creative…But making sure you can deliver; Learning from your competitors."

Available to purchase: AMAZON.COM     WATERSTONES.COM

KN Design website design, hosting and ecommerce solutions

KN Design

Web design, email, hosting, SEO & ecommerce specialists.

tel: 01590 681 732

Website design, SEO, ecommerce, email and hosting services for start up businesses, small to medium businesses in the Bournemouth to Southampton area.

Unit one, Brookside Farm, Agars Lane, Hordle, Hampshire, SO41 0FL

email: info@kndesign.co.uk      web: www.kndesign.co.uk

KN Design website design, hosting and ecommerce solutions

Organised Little Things

Professional Organising Service

tel: 07771 982305

A Professional Organising service providing PA/VA, Business and training advice/support, family & home coordination, decluttering, concierge. Servicing Wiltshire and surrounding counties, clients in London. For whatever you need organising in your life...call us today!

48 Churchill Avenue, Melksham, Wiltshire, SN12 7JE

web: www.organisedlittlethings.com

Sue Hughes - Writing and editing professional services company image

Sue Hughes Limited

Copywriting, editing, web writing and PR

tel: 01489 575 735
mob: 07974 002 712

As a qualified journalist and PR consultant with more than 20 years' experience working for major publishing groups and consultancies in the South, Sue offers various writing/editing and PR options on a retained or ad hoc project basis.

11 Pitchpond Road, Warsash, Southampton, SO31 9GP

email: sue@suehughesltd.co.uk      web: www.suehughesltd.co.uk



Training, resources and support services

tel: 0870 746 1800

Everywoman is the UK’s leading provider of training, resources and support services for women in business. Our vision is to be the leading global brand for women in business.

17 Wootton Street, London SE1 8TG

email: visit website     web: www.everywoman.co.uk

A&C Black Publishers Limited

A&C Black


tel: 02077 580200

Operating from Soho Square and now owned by Bloomsbury, A&C Black is a successful and forward-thinking Publisher.

A & C Black Publishers Limited, 38 Soho Square, London, W1D 3HB

email: customerservices@acblack.com     web: www.acblack.com

Pollie's Daylilies

Pollie's Day Lilies

Specialist in daylilies

tel: 01590 682577

Home of the National Collection of Spider and Unusual Form Hemerocallis, Pollie's Daylilies are specialists in daylilies. Wide range of daylilies for sale, all shapes colours and sizes.

Lodore, Mount Pleasant Lane, Sway, Hampshire, SO41 8LS

email: terry@maasz.fsnet.co.uk       web: www.polliesdaylilies.co.uk

House of Colour Image Consultants

House of Colour

Sandra Attrill - Image Consultant

tel: 01425 478868

Together we will identify the colours and styles that will reveal your true potential and enable you to present your unique personality. This is a very exciting journey of self-discovery and will last a lifetime.

2 Badgers Close, Ashley Heath, Ringwood, Hampshire, BH24 2JH

email: sandra.attrill@houseofcolour.co.uk web:www.houseofcolour.co.uk/sandraattrill

Creative Flowers 

Creative Flowers

Mark Hamilton

tel: 02380 679551

We use only flowers of the highest quality, that are delivered fresh on a daily basis. Combined with our artistic and visionary qualities we design floral creations that have to be seen to be believed.

22 Manor Farm Road, Bitterne Park, Southampton, SO18 1NP

email: enquiries@mycreativeflowers.co.uk web:www.mycreativeflowers.co.uk

utility warehouse

Utility Warehouse

Brian & Mitzi Lawrence

tel: 0800 7813792

The Utility Warehouse Discount Club. Single bill for all your utilities, award winning customer service, value that's unbeatable, easy to switch!

Free calls to Uk and international no.s, best value broadband and telephone, £50.00 saving on your line rental, cheaper gas and electric and much more, call for more details.

freephone: 0800 7813792     www.telecomplus.org.uk/lawrence

Vivid Connections logo

Vivid Connections

Viv East

Microsoft Partner; Microsoft Office Master Instructor

tel: 01425 611826

Vivid Connections has a unique blend of skills helping your business achieve better communication with its employees and productive IT. Internal communications consultancy; skills workshops; MS Office coaching & training courses; advice & setup.

address: White Barn Crescent, Hordle, Lymington SO41 0FY

web: www.vividconnections.co.uk

at No 19 logo

At No 19

Val Plummer

Interior Designer

tel: 01590 641804

All forms of residential and commercial interior design. New build and show home specialists.

Home Staging (House Doctor) and property presentation stylists assisting homeowners achieve the best return whether for sale, rental or holiday home

web: www.atno19.co.uk           email: val@atno19.co.uk

Zimara Fashion clothes shop in Lymington

Zimara Fashion

Isabelle Walker

Ladies clothes shop in Lymington

tel: 01590 677600

Zimara was established in Lymington in 1987 and offers a wide range of quality ladies casualwear, swimwear, wedding and occasionwear in sizes 8 to 18.

Our collections include Frank Usher, Didier Parakian, Gardeur, Hauber and Pause Cafe plus Gottex and Gideon Oberson swimwear.   We are also a main stockist of Blue Willis.

web: www.zimarafashion.co.uk        email: zimara@btconnect.com

The Park Radio

Community Radio for the New Forest


The Wessex Women's Network support 'The Park' radio station for the New Forest


web: www.thepark.fm

Bubbles and Beads of Lymington

Bubbles and Beads

Karen Muir

The unique retail experience

tel: 01590 677417

Bubbles and Beads offers a large selection of aroma products and beads and jewellery findings. We also offer a stock of handmade jewellery. In our tasteful workshop we offer an opportunity for beading workshops and beading parties.

web: www.bubblesandbeadslymington.co.uk
email: karen_muir@btinternet.com

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